Terms & Conditions

Acceptance of Terms

Welcome to vewomlenses. These Terms and Conditions ("Terms") govern your access to and use of the vewomlenses website (www.vewomlenses.com), including any content, functionality, and services offered on or through the website.

By accessing or using our website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not access or use our website.

Our website is intended for users who are at least 16 years old. By using our website, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms.

Account Terms

To access certain features of our website, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information about yourself
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security of your password and account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided proves inaccurate, incomplete, or if we suspect fraudulent or illegal activity.

Ordering & Purchasing

When you place an order through our website, you are making an offer to purchase products subject to these Terms. All orders are subject to availability and acceptance by us.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your offer; it is an acknowledgment that we received your order.

Order Acceptance

Your order will be accepted when we send you a shipping confirmation email. Until then, we may reject your order for any reason, including but not limited to:

• Product unavailability
• Inability to process payment
• Shipping restrictions
• Suspected fraudulent activity

Prescription Orders

For all orders, you agree to provide accurate information as required. We reserve the right to verify information as needed.

Pricing & Payments

Pricing

All prices listed on our website are in the currency specified and exclude shipping costs and applicable taxes, unless otherwise stated. We strive to ensure accurate pricing, but errors may occur. If we discover a pricing error, we will:

• Notify you before processing your order
• Cancel the order and provide a full refund
• Offer the correct price if you wish to reorder

Payment

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay

By providing payment information, you authorize us to charge the payment method for the total order amount, including shipping and applicable taxes.

Taxes

Applicable sales tax will be added to orders shipped to jurisdictions where we are required to collect tax. Tax amounts are calculated based on the shipping address provided.

Shipping & Delivery

Shipping Methods

We offer various shipping options. Delivery times are estimates and begin from the shipping date, not the order date. Actual delivery times may vary based on:

• Shipping destination
• Selected shipping method
• Product availability
• Weather or other conditions beyond our control

Shipping Address

You are responsible for providing accurate shipping information. We are not responsible for delivery delays or issues caused by incorrect addresses.

Risk of Loss

Risk of loss passes to you upon delivery of the product to the shipping carrier. Title to products passes to you upon receipt.

International Shipping

For international orders, you are responsible for all customs duties, taxes, and import fees. We are not responsible for delays caused by customs clearance.

Returns & Refunds

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return most items within 30 days of delivery for a full refund or exchange.

Eligible Returns

Items must meet the following conditions:

• Unused and in original condition
• Include all original packaging, tags, and accessories
• Accompanied by the original receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products (unless defective)
• Items damaged due to misuse or neglect
• Items without original tags or packaging
• Sale or clearance items (if marked as final sale)

Refunds

Refunds will be processed within 10-14 business days of receiving your return. The refund will be credited to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Defective Products

If you receive a defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost, including return shipping.

Intellectual Property

Our website and all content, features, and functionality are owned by VEWOM Optique and are protected by copyright, trademark, and other intellectual property laws.

Trademarks

VEWOM Optique, our logo, and all related names, logos, product names, and designs are trademarks of VEWOM Optique. You may not use these trademarks without our prior written consent.

Copyright

All content on our website, including text, images, graphics, logos, and software, is the property of VEWOM Optique or its content suppliers and is protected by copyright laws.

Restrictions

You may not:

• Copy, modify, or distribute our content
• Use our trademarks without permission
• Remove any copyright or proprietary notices
• Create derivative works based on our content
• Use our content for commercial purposes

User Content

You may submit content to our website, including reviews, comments, photos, and other materials ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and display your User Content.

You Represent and Warrant That:

• You own or have the right to use your User Content
• Your User Content does not infringe any third-party rights
• Your User Content is accurate and not misleading

Prohibited User Content

You agree not to submit User Content that:

• Is unlawful, defamatory, or offensive
• Infringes intellectual property rights
• Contains viruses or malicious code
• Contains personal information of others
• Is promotional or commercial in nature

We reserve the right to remove any User Content at our sole discretion.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEWOM OPTIQUE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO OUR WEBSITE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless VEWOM Optique and its affiliates from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from:

• Your breach of these Terms
• Your violation of any third-party rights
• Your User Content
• Your interaction with other users

Governing Law

These Terms and any disputes arising from them will be governed by the laws of India, without regard to conflict of law principles.

Any legal action or proceeding shall be brought exclusively in the courts located in Bengaluru, Karnataka, India. You consent to the jurisdiction of these courts.

Changes to Terms

We may update these Terms from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the new Terms on our website
• Notify you of material changes via email or prominent notice

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us:

We aim to respond to all inquiries within 30 business days.